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Frequently Asked Questions: NNIC Secure Web Portal

1. What is the NNIC secure web portal?

The NNIC secure document sharing portal is an online platform designed for members of immunization coalitions that are part of the NNIC. It allows NNIC members to securely upload, access, and share resources, tools, and best practices related to the work of immunization coalitions.

2. How can I access the NNIC secure web portal?

To access the portal, you first need to be an active member of a coalition that is part of the NNIC. If so, then you may register through our registration page.  Once your registration is approved, you will receive an email with login credentials and access to the system.

3. What types of documents can I upload?

You can upload resources, tools, best practices, and other documents relevant to the work of immunization coalitions. You must have authorization to share the content you upload.

4. Can I control who can access my uploaded documents?

All registered users who have been approved by NNIC for access to the secure portal may access shared documents. All registered users affirm they will not share documents with people who are not registered users.

5. How do I reset my password if I forget it?

Reset your password by clicking on the “Forgot Password?” link on the login page. Follow the instructions provided to reset your password.

If you do not receive a reset email, be sure to check your spam folders and check with your IT department to ensure the email was not blocked.

6. How do I access files on the site?

All registered users who have been approved by NNIC for access to the secure portal may access shared documents by clicking the file to generate a temporary download link. Members agree not to share downloaded files with anyone else or upload them to shared drives. The temporary link generated for the file download expires after 10 minutes.

7. How do I report inappropriate content or issues with the portal?

If you come across inappropriate content or encounter technical issues, please contact the staff of Immunize.org who support the NNIC at info@immunizationcoalitions.org.

8. Is there a cost associated with using this platform?

No.

9. What happens after I submit a document for upload?

Your document will be reviewed by a moderator to ensure it is suitable for the portal. Once approved, it will be made accessible to coalition members in the portal.

10. Who can I contact if I need assistance?

If you have any further questions or need assistance, contact the staff of Immunize.org who facilitate and support the work of the NNIC at info@immunizationcoalitions.org

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